At Jasny Jewelry, we are committed to ensuring that every piece arrives at its destination securely, protected, and in perfect condition. To achieve this, we work with reliable shipping carriers and use packaging specifically designed to protect each product during transit.

 

1. Order Processing

All orders are processed within 1 to 3 business days after payment confirmation.

Orders placed during weekends or holidays will be processed on the next business day.

 

2. Shipping Methods

Jasny Jewelry uses recognized shipping carriers to ensure safe delivery.

These may include:

• UPS.

• FedEx.

• United States Postal Service (USPS).

The shipping method may vary depending on the destination and service availability.

 

3. Shipping Insurance

All shipments may include transport insurance to protect the value of the product during transit.

Once the package is handed over to the shipping carrier, the responsibility for transportation transfers to the logistics provider. In the event of loss or damage during transit, the appropriate claim will be filed with the shipping carrier.

 

4. Delivery Confirmation

For additional security, some shipments may require:

• Recipient signature.
• Delivery confirmation.

This helps ensure that the product is delivered directly to the customer.

 

5. Shipping Address

It is the customer's responsibility to provide a correct and complete shipping address at the time of purchase.

Jasny Jewelry is not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.

 

6. Shipping Delays

Although we work with reliable carriers, Jasny Jewelry cannot guarantee exact delivery times, as delays may occur due to:

• Weather conditions.
• Peak seasons.
• Carrier logistics issues.
• Events beyond our control.

 

7. Lost or Damaged Packages

If a package is lost or arrives damaged during transit, the customer must notify us within the first 48 hours after delivery.

Our team will initiate the investigation process with the corresponding shipping carrier.

 

8. International Shipping

For shipments outside the United States, the customer is responsible for:

• Import taxes.
• Customs duties.
• Additional destination country charges.

These costs are not included in the product price or shipping cost.

 

9. Policy Acceptance

By making a purchase from Jasny Jewelry, the customer confirms that they accept the terms established in this Shipping and Insurance Policy.